Resumen Proceso de la comunicaciòn

 PROCESO DE LA COMUNICACIÒN

Before taking about organizational communication, we need to know the real communication process. The communication process is relatively simple and is divided into three basic components: a sender, a channel, and a receiver. The sender will initiate the communication process by developing an idea into a message, also known as encoding. The sender will then transmit the message through a channel, or a method of delivery. The message moves through the channel to a receiver, who completes the communication process by interpreting and assigning meaning to the message, also known as decoding. Now, since most communication exchanges involve a continued dialogue between senders and receivers, a feedback loop was added to the communication process. Since communication is rarely a one-way exchange of information, a feedback loop was added to ensure a message is properly received, interpreted, and understood by the other party. An understanding is achieved when both the sender and receiver agree on the shared meaning of a message. There are many reasons why a message fails to generate a shared understanding or meaning. Noise is defined as any interference that causes a disruption between the sender and receiver in the communication process. Types of noise include psychological refers to things that are going on in your head as you engage in the communication process, physical is that first type of noise I talked about a minute ago; they are those physical sounds that make it difficult to hear someone's message, physiological refers to anything that prevents us from giving our full attention, or semantic noise occurs when you have a hard time understanding the words, language, or grammatical structure of a message. This is common when two people from different cultures are communicating.

Nowadays, there are two different perspectives in terms of organizational communication. First of all, the communication that happens within organization that is communication activity as for example: write emails, having meetings, teleconference, and videoconferences and so on. This is the most conventional approach. This is like a container where communication is the shaped by the structure of the organization, taking a hierarchy where people view the information as communication through the container of the organization. It is important to clarify that if organizations don’t communicate right information to the right people to the right times with right ways, it will be critical for the future of it, without forgetting that different people interpret the exact same message very differently. For that reason, what you say is often much less important than how you say it, because communicate is more things that transmitting information and communication problems is one of the main difficulties for more organizations. As a consequence, the most sophisticated communication technologies a organization have, more communication problems it will present. For that reason, in contrast with the first approach, there is a sophisticated approach which is organization as a communication, it means, that it is not only transfer information , not only the process of sending and receiving , but also, to continue with the process explain before; creating and negotiating the meaning and interpretations that the message has. This approach takes into account the real meaning of organizations which is composed by human beings which have feelings and emotions.

As a conclusion, organizations are communicative; it means although we need communication within … only giving directions, we also need interactions, decisions, messages, interpretations, symbols, images, agreements, contracts, relationships and so forth. The communication is through the human interaction, that`s why if we only take the first perspective, we are going to lose different options for our organization, we are not going to be deeper and to understand the process of exchange information and to see the social reality. It is based on a constitutive view of communication which enables us to question and investigate key organizational realities, not just accept them as given. It is not simple, but it is useful for the actual organizations.